The set of free tools and the optional add-ons availability make HubSpot a truly cost-effective and practical solution to small and medium-sized sales and marketing teams.
Small- and medium-sized companies use the CRM to:
Get full visibility into their sales pipeline in real time.
In the end, the answer to whether HubSpot CRM is any good depends on the size of your company, the type of your business, your sales team, and goals.
The CRMS's core features are available for free, with the option to upgrade the software with all kinds of paid add-ons, making this CRM an accessible and enticing option for small to midsize businesses.
Overall, the contact management feature gives you an overview of every interaction you've had with a prospect and then equips you with the tools you need to build better campaigns and close more deals.
Here are the most notable advantages and disadvantages of Hubspot CRM:
Advantages:
Disadvantages:
HubSpot CRM complaints & praise (info from real Hubspot CRM customer reviews)